Effective Date: September 9, 2025
Introduction
Welcome to Rescripted (“Rescripted”, “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.rescripted.com (the “Site”), subscribe to receive communications from us, create an account, or otherwise interact with our content and services (collectively, our “Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
Information We Collect
We collect personal information in several ways, both directly and indirectly, including through interactions with our Services, and from third parties.
Information You Provide to Us
We collect personal information you voluntarily provide, including when you:
- Create an account, in which case we collect your email address and password;
- Subscribe to communications, in which case we may collect your email and contact preferences for newsletters or other communications;
- Provide information through website forms or other features on our Site, including through our AI tool, Clara;
- Select content preferences, in which case we may collect information about the topics you choose to follow or engage with on our Site; and/or
- Contact us, including by email.
Information Automatically Collected
We may automatically collect certain information when you interact with our Services, including:
- Cookies and tracking technologies, which we use to understand how users navigate our Services, remember preferences, and enable features like session management and analytics. For more information, see Cookies below; and/or
- Usage data, such as your IP address, browser type, device details, and pages visited, which we use to analyze traffic, monitor performance, and improve user experience.
Information from Third Parties
In some cases, we may receive information about you from third parties who support us and our Services. We may use this information in combination with data we collect directly to enhance our Services, personalize content, and analyze performance. Such third parties may include:
- Service providers and analytics providers, who help us understand usage patterns, user demographics, and engagement; and/or
- Social media platforms, who may provide profile or engagement information if you engage with our brand or content through platforms like Instagram, Facebook, or LinkedIn.
How We Use Your Information
We use the personal information we collect for a variety of purposes, including:
- To provide, maintain, and improve our Services;
- To create and manage your account;
- To personalize your experience;
- To analyze usage patterns and trends;
- To communicate with you, including sending newsletters (which you can opt out of at any time by following the instructions in our emails or by contacting us directly), and to respond to your inquiries or requests;
- To protect our rights, property, or safety, and the rights, property, or safety of others;
- To comply with legal and regulatory obligations;
- In any other way we may describe when you provide the information; and
- For any other purpose with your consent.
We do not process personal information for targeting advertising purposes.
Use of AI
Our Services may include AI-powered features, such as Clara, Rescripted’s search and chat tool. Clara is hosted by a third-party service provider. It generates responses using content from our Services and select third-party sources. While our service provider may process your inputs to deliver responses, they are contractually prohibited from using this data for unrelated model training.
Because Clara collects only the information you choose to provide, we encourage you not to share any sensitive or personally identifiable information when using the tool.
Disclosure of Your Information
We do not sell, rent, or trade your personal information. However, we may share it in limited circumstances to operate our Services, comply with legal obligations, or with trusted providers who support our operations. This may include the following:
- Service providers, such as email platforms, hosting services, and analytics providers who support the security, functionality, and performance of our Services, assist with marketing and communications, and help us improve user experience;
- Third-party sites, if you click a product link on our Site, in which case your browser may transmit data (e.g., click ID, referral ID) to an affiliate retailer. We do not control how those third parties use your information;
- Social media platforms, if you engage with embedded content (e.g., “like” or “share” buttons) on our Site, in which case those platforms may collect data about your interactions;
- An acquiring entity, in the event of a merger, acquisition, or sale of all or part of our business;
- Government entities or regulatory bodies to comply with applicable laws, respond to legal requests, prevent fraud, or protect the rights and safety of Rescripted, our users, or others; and/or
- Other third parties when you have given us explicit consent to do so.
Cookies
We use cookies to collect information about how users interact with our Services. This includes tracking preferences, user navigation, and engagement with content. Cookies help us provide key features, personalize your experience, authenticate users, prevent fraudulent use, remember preferences and login details, and understand how our Services are used to improve functionality and performance.
You can delete or block cookies through your browser settings at any time. However, disabling cookies may limit certain features or affect the performance of our Services.
Third-Party Links
Our Services may provide links to or incorporate content from third-party websites or services that are not owned or controlled by Rescripted. We are not responsible for the privacy practices, content, or policies of these third parties. We encourage users to review the privacy policies of any third-party sites or services they interact with.
Data Security
We follow industry-standard practices to secure personal information we collect that are designed to prevent unauthorized access, use, or disclosure. Although we take the responsibility of safeguarding personal information seriously, no security measures are completely effective and we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose your information.
Retention
We keep personal information for different lengths of time depending on the type of information and our internal and legal requirements. In deciding how long to retain personal information, we consider many criteria, including the purposes for which the personal information was collected, relevant federal, state, and local recordkeeping laws, applicable statutes of limitations for claims to which the information may be relevant, and legal preservation of evidence obligations. Some information is deleted automatically after a set period of time, often set by law, unless we are legally required to hold it longer, such as for pending litigation.
Children’s Privacy
Our Services are not intended for individuals under the age of 18 and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Your Privacy Rights
Depending on where you live and the types of information we collect about you, you may have rights under certain privacy laws regarding the collection, use, and sharing of your personal information.
These rights may include the right to access, correct, and/or delete the personal information we have collected from you, which you can do by logging into your account settings on our Site or by contacting us directly. Please note that there may be information we will not return or provide access to, such as information that would affect the privacy of others or might interfere with legal requirements. Similarly, there may be reasons why we cannot comply with your deletion request, such as the need to keep your personal information to fulfill a legal obligation. In certain circumstances, we may not have sufficient identifiers to match information in our records with your request.
You may opt out from our marketing communications by following the instructions in our email or by contacting us directly.
When we receive a request to exercise privacy rights, we will make all required updates and changes within the time specified and as required by applicable law. To help protect the privacy and the security of your information, we may request additional information to verify your identity and/or ownership rights prior to us exercising your privacy rights. If we are unable to verify your identity or ownership rights to the information, we may not be able to provide you with such rights until you are able to provide us with proper documentation.
Some web browsers incorporate a Do Not Track (“DNT”) or other similar feature that signals to websites that a visitor does not want to have his or her online activity and behavior tracked. Not all browsers offer a DNT option, and there is currently no industry consensus for how to recognize or respond to a DNT signal. For these reasons, we do not currently respond to DNT signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our Services or when required by changes in applicable law. The updated version will be indicated by an updated ‘Effective Date’ at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we use your information.
Contact Us
If you have questions or concerns about this Privacy Policy, or our privacy practices, please contact us at hello@rescripted.com.